Technology centre opens to bridge digital divide in disadvantaged areas

A Black-led technology renovation and training center recently opened.

Power Up USA, a nonprofit dedicated to narrowing the digital divide by renovating and distributing technology to underserved communities, and the Center for Digital Churches, an organization that provides classes and digital equipment to churches, held the grand opening of their new Technology Renovation and Training Center on June 28.

“Technology gives us access to the whole world,” Mecklenburg County Commission Chairman George Dunlap said at the ribbon-cutting ceremony.

On Friday, from 10am to 2pm, people can donate their devices to the centre for repairs.

There will also be free “digital pop-ups” available during the period to offer tech advice to anyone who needs it.

“Anyone who needs help with their phone, tablet, laptop or other device can come in for free and our digital navigators will be happy to assist you,” said Tommy Nichols, founder and president of Power Up USA.

The Refurbishment and Training Centre will also be conducting diagnostics on digital equipment on Fridays.

“You can come in here and get one-on-one support on any device,” Nichols said.

To visit the center, you must make a reservation on their website.

The center is located in the Innovation Barn at 932 Seigle Avenue.

Bridging the digital divide

The centers also host technology training sessions that are open to the public but targeted at those most affected by the digital divide, including seniors and those living in underserved communities.

Nichols said a big issue for many people is whether they can get broadband internet service to use their technology devices.

According to the Atlanta Regional Commission’s Aging and Independence Services Group, 22 million seniors will lack access to broadband at home as of 2022.

“So much of our world is now digital, communicating and accessing information, and it’s essential that we make sure there are no barriers for the older adults in our city,” said Samantha Overbay, volunteer and engagement coordinator for the Shepherd’s Center, a nonprofit interfaith organization that serves Charlotte’s older adults.

Overbay said many seniors are nervous about using technology for the first time.

This spring, Power Up USA spent six weeks teaching a class of seniors how to use technology.

Overbay said he was amazed at how confident seniors became in their ability to use the equipment.

“It’s been amazing to see the change,” Overbay told QCity Metro.

Faith and Technology

The donated equipment will be refurbished and distributed, primarily to local churches.

Additionally, Power Up USA will provide training to these churches on the use of digital devices.

Nichols told QCity Metro he chose to do the work at a church because of its accessibility.

“You can get anywhere in the county with a local church,” Nichols said.

Through the work of these organizations, approximately 30 churches around the world have received technology and training to support and connect with their communities.

“The church is a familiar place for the local community and has always been,” Nichols said. “People feel very comfortable here.”