Kitchen retailer Magnet spoke to Meat and Potatoes to discuss the commercial benefits of video communications.
The use of video communication has resulted in the biggest winter in Magnet history..
It’s no secret that running a retail business in today’s market is chaotic.
With ever-increasing competition, ever-changing customer behavior and the never-ending rise in the cost of living crisis impacting footfall, keeping your team engaged and motivated has become a huge challenge.
A strong internal communications plan is essential to keeping your team focused through good times and bad, and while text-based messaging can certainly help, if you want to truly connect with your employees and keep them engaged, you should consider incorporating video into your strategy.
With their biggest winter yet behind them, Magnet’s director of store operations Paul Strong speaks to John Kelly, CEO of creative content and events agency Meat & Potatoes, about why he believes the addition of video communications has played a key role in the brand’s success.
Starbucks upgrades New York stores with Amazon’s Just Walk Out technology for improved smartphone experience
Starbucks The company reports that two of its large New York cafes that use Amazon’s “Just Walk Out” technology have been upgraded to a more intuitive system, making it easier for Green Apron partners to offer exclusive products and dishes and allowing customers to enjoy a seamless smartphone experience.
Customers can now access lounge areas, order through the Starbucks app and leave the store with their snacks and coffee without having to wait in line.
“For me, this journey began five years ago when, on July 2, 2019, my first day back from maternity leave, I was asked how Amazon Go products could work with Just Walk Out technology,” Jessica Mills, Starbucks’ senior director of global growth and development, said in a LinkedIn post.
“This has led to deeper research into creating hassle-free experiences and the opening of two unique stores in New York City in November 2021 and July 2022. These stores will serve as incubators and learning centers, with several programs and insights being expanded across Starbucks.”
She added: “It’s been a fantastic experience and I’m sure this learning will continue into the next chapter.”
